FAQ
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Brand & Factory
1. Are you a trading company or a direct manufacturer?
We are a real factory with over 30 years of manufacturing heritage. All products are engineered and produced in our own facility, allowing us to ensure consistent quality and direct pricing.
2. Where is your factory located and can we trust the quality?
Our production base, Dongguan Dixin Metal Products Co., Ltd., is located in Dongguan, China—a world-class manufacturing hub. Moving from our 1990 roots, our upgraded facility combines automated production with strict QA standards.
3. What is the HANFLOW design philosophy?
We believe great products are built with experience, precision, and responsibility. Every hardware piece reflects decades of accumulated manufacturing experience and a commitment to doing things the right way.
Material & Quality
1. What materials are your bathroom hardware made of?
We use premium-grade solid aluminum, stainless steel, and high-strength alloys. Every component is engineered specifically to withstand high-humidity bathroom environments.
2. Will the matte black or brushed finishes fade or rust over time?
No. Our products undergo advanced surface treatment processes to ensure exceptional corrosion resistance, preventing peeling, scratching, and rusting even with daily exposure to moisture.
3. Are your materials safe and compliant with international standards?
Yes. Our precision casting and metal manufacturing adhere strictly to international quality and environmental standards, ensuring heavy-duty performance and long-term structural reliability.
Product & Installation
1. Do your products support standard glass shower doors?
Yes. Our hinges, handles, and hardware kits are precision-engineered to fit industry-standard glass thicknesses. Please check the specific product specifications for exact glass cutout dimensions.
2. What is included in your Installation & Replacement Kits?
Our kits come with all the pro-grade components, essential hardware, and precise fittings required for a seamless setup or a quick hardware renewal, saving you time on-site.
3. Do you provide installation guides for the hardware?
Yes. Every hardware item and kit includes clear, detailed specifications and layout dimensions to guide professional installers or general contractors through a smooth setup.